Customer Service/Technical Support

For immediate assistance during normal business hours, please call or use Live Chat. If your request is after hours or doesn't require immediate assistance, please use the form below to submit your technical support request.


USA 8:00am-8:00pm Eastern

Purchase Orders


Live Chat 

For immediate assistance 8:00am-8:00pm Eastern Time use our Live Chat below.


Contact Customer Service

If your request does not need immediate assistance or if you are here after-hours please use the form below to submit your customer service request.

Quality Assurance

HSI’s Regulatory and Quality Assurance team closely monitors laws and regulations affecting our health and safety training programs. They work diligently to ensure that our training programs comply with applicable laws and administrative rules.

We conduct regular, random audits of approved Training Centers to ensure they follow the standards in the HSI Training Center Administrative Manual (TCAM). We resolve complaints in a reasonable and consistent manner. 

To see our most recent TCAM:

To see a list of authorized Training Centers,
instructors, and instructor trainers:

To rate a program in which you participated:

If you have an issue with a Training Center
Director or Instructor: