An ASHI or MEDIC First Aid Training Center is required to establish policies and procedures to handle the following quality assurance measures within their administration:

• Certification material and final exam security
• Student and Instructor Quality Assurance
• Equipment maintenance and decontamination
• Professional conduct
  
  

These policies and procedures are required to be submitted in the event that the Training Center is selected for a random Quality Assurance Review. HSI offers sample policies and procedures for our Training Centers to model within their own organization if they are not already defined. These sample policies can be found in the Training Center Administrative Manual (TCAM).

The 2011-2012 HSI TCAM edition was made necessary as a result of the release of the 2010 changes in emergency medical care guidelines and the resulting updates to our training programs.   The individual ASHI and MEDIC First Aid TCAMs have been merged into this single document. 

HSI (ASHI & MEDIC First Aid) TCAM (pdf)

• Improved navigation with bookmarked locations and a complete Table of Contents
• Find answers quickly with a new overview including FAQs
• Better organization by separating "standards" (requirements) and "guidelines" (best practices)
• Shorter, more concise
• Emphasizes core learning objectives over prescribed instruction times
• New Quality Assurance section for those outside North America
• Clearer guidelines for Instructor/Instructor Trainer reciprocity
• Find the most current information through updated hyperlinks