April 3, 2012

Blended Learning - A Customer Story

Today I would like to introduce you to one of our long-time customers and share with you how blended learning provides the option they needed to succeed. Koinonia Family Services of California and Nevada is one of the area’s largest foster care and adoption agencies placing thousands of children in loving homes for three decades.

Challenge:  Regulations require all foster families and employees to be certified in an accredited CPR and first aid course. With offices and placement homes throughout California and Nevada, Koinonia, a Greek word connoting fellowship and trustworthiness, needed a trustworthy partner to help them train and provide hand-on learning in lifesaving, emergency care to new foster parents as well as their own foster services employees. 

Solution: MEDIC First Aid PediatricPlus was chosen as the core certification curriculum because of its blended learning options. It allows students to learn through online training at their convenience and then follow up with a skills evaluation in a classroom setting.

Resulting Benefits:

  • Cost Savings:  MEDIC First Aid’s blended learning options reduce costs because employees and new foster parents can learn when they want, what they want before finally completing training and testing in a classroom setting. By allowing students to learn at home or at their workplace desk, these online training options save Koinonia in transportation and personnel costs, as opposed to teaching a complete, “in-person” class at one of the company’s many locations.     
  • “Friendly” & Easy-to-Remember Curriculum:   MEDIC First Aid offers so many training options— online, video and in-class—that students can learn at their own pace and at times that are convenient for them.  The online and video components help relay practical skills in a method most find easy to use and as a result retention rates of learning information are higher.
  • Regulation Watchdogs:  Working with state government requires an organization to keep up to date on changing regulations impacting their organization.  HSI and MEDIC First Aid continually monitor regulatory changes involving certain licensing requirements so they can keep Koinonia leaders up to date and help them offer training solutions to meet mandates. 

As District Administrator Bill Richardson puts it, “MEDIC First Aid allows us to save money by their blending learning options.  Many  employees learn via online options, when they want and where they want, which can amount to a great savings in man-hours. Our company chose to work with MEDIC First Aid (HSI) over 13 years ago and it was a choice we’ve never looked back on.  They make teaching CPR and First Aid as user-friendly as possible.  Their customer service is excellent.  I often recommend HSI to other agencies in our field of business."

Interested in giving blended learning a try? Check out our new video featuring Corey Abraham, Director of Sales at HSI, for a quick introduction to this easy-to-use training option.


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Kristine Rice, Marketing Programs Manager

Have you tried Blended Learning yet?  Please comment below and let us know what you think! 

Kristine Rice, Marketing Programs Manager



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